September Open Enrollment In-Person CPG Workshop

September 22, 2026 | 8:30 AM – 5:00 PM

Intro and Welcome | Policies | Screening & Selection

Within this Day 1, you will learn how to:

• Define the bandwidth of acceptable behaviors
• Identify features of effective policies
• Communicate why effective policies are important
• Identify red flag behaviors through the screening process
• Create and ask behavioral questions to determine patterns of behavior (determine patterns of behavior through behavioral interview questions)
• Define the levels of access to the consumer
• Implement best practices for background checks

September 23, 2026 | 8:30 AM – 5:00 PM

Training | Monitoring and Supervision | Internal Feedback Systems

Within this Day 2, you will learn how to:

• Identify who needs to be trained (at your organization)
• Differentiate content for each group
• Create a plan for the frequency of training for each group
• Demonstrate supervisor roles and responsibilities
• Identify high-risk areas and indicators (including consumers)
• Create a monitoring plan (facilities, consumers, activities)
• Collect and analyze data to identify risks (Identify risks through the collection of data)
• Communicate changes based on feedback to consumers/staff
• Identify and overcome barriers to a climate for reporting

September 24, 2026 | 8:30 AM – 4:30 PM

Consumer Participation | Responding | Admin Practices | Change Management

Within this Day 3, you will learn how to:

• Discuss resources for consumer education
• Develop a plan for consumer participation in your organization
• Recognize and interrupt red flag behavior
• Use the continuum to respond to situations
• Respond appropriately to the disclosure of abuse
• Utilize your Board in abuse prevention efforts
• Maintain consistent standard procedures across the organization
• Establish expectations for working with third parties