Telecoms Consultancy

Praesidium is an international Business Assurance consultancy. Founded in 1997, the company has worked with over 150 companies in 80 countries around the world. In the past, Praesidium focused on risk management within the telecoms industry, but the company has now expanded into the wider Business Assurance market and successfully diversified into other industries.

Aside from being an independent consultancy, Praesidium is part of WeDo Technologies, the world’s leading Business Assurance software solutions provider. Based in Portugal, WeDo has 15 offices around the world, and has implemented over 100 solutions since its foundation in 2001.

Business Assurance is about managing risk and improving operational performance. Præsidium’s propositions have been built around these two key inter-related aspects of Business Assurance, and has split its services into six distinct consultancy domains: 

• Revenue Assurance – all areas related to accidental revenue leakage across the operator/service provider business – from customer acquisition and provisioning through to settlement

• Fraud Management – all types of deliberate loss, whether criminal or not; across all products and services offered, and including abuse of internal procedures and theft of assets and information

• Network Security – protecting networks and systems against unauthorised access and ensuring data confidentiality, integrity and availability

• Business Continuity – dealing with disaster recovery and the many challenges arising from major business interruptions

• Margin Assurance – focuses on profitability across the business, by maximising margins on products and services and minimising operational and capital costs

• Operations Assurance – focuses on increasing operational efficiency and the management of operational risk across the whole business

Organisations have an extensive range of Business Assurance challenges. To address these challenges, Praesidium has developed a wide range of consultancy services specifically tailored to different industries. These are as follows:

• Review, Assessment & Analysis – Praesidium reviews, assesses and/or analyses any aspect of a client’s Business Assurance activities.

• Organisation & Process Development – Praesidium develops a client’s organisational and/or procedural capabilities across one or more of the Business Assurance domains.

• Technology Deployment Services – Praesidium supports the utilisation and optimisation of systems that manage the different Business Assurance challenges.