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Revenue Assurance
Revenue Assurance is a key risk management activity within telecoms companies. Revenue Assurance teams are responsible for analysing huge volumes of usage records and reference data from multiple sources. They undertake these activities to ensure that billing is accurate and in accordance with customer agreements and contracts.
Operators have struggled with the issue of Revenue Assurance for many years. Very few have the right systems and controls in place to handle complex revenue sharing agreements, products, services and technologies. As a result, they are losing substantial amounts of profit through revenue leakage. Præsidium's dedicated Revenue Assurance approach identifies the sources of revenue leakage across the whole revenue chain and then provides the expertise to implement ongoing revenue assurance enhancements.
Listed below are the Revenue Assurance consultancy services offered, which have been split into various categories:
Review, Assessment & Analysis
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Provisioning Assurance
Billing Assurance
Prepaid Assurance
Mediation Assurance
Network Assurance
Revenue Leakage Analysis
Organisation & Process Development
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Organisational Development
Roles & Responsibilities Development
Policy & Procedure Development
KPI Reporting
Training
Technology Deployment Services
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Business Case Production
Technical Specifications
System Implementation
System Optimisation
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Revenue Assurance Case Study:
Client: Middle Eastern Tier 1 GSM Operator
Project: Revenue Assurance Audit
Scope: Præsidium reviewed the main revenue generating streams, products and services and evaluated the effectiveness of the Revenue Assurance System being deployed from a technical and operational perspective.
Benefits: Præsidium provided a balanced analysis of the end-to-end technical and procedural requirements necessary to ensure the RA department was able to successfully meet the objectives set by senior management, which were being driven by SOX compliance. [read more]
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