Fraud Management

Fraud is a huge problem for telecoms operators – whether they are mobile, fixed-line or IP based. It impacts profits; generates negative publicity and erodes customer and shareholder confidence. Most operators understand that they need to do something to tackle the issue. Unfortunately, few have implemented successful strategies and the advent of next generation services will create new opportunities for fraudsters.

Præsidium is a leader in telecoms fraud management. Praesidium’s approach is straightforward – first identify the fraud risk to the business and then determine the financial and commercial repercussions.  Præsidium focuses on ’quick-win’ solutions as an integral part of its fraud management implementation strategy and ensures that the client's personnel are involved at each stage of a project, so that they have the skills to deal with any challenges in the future.

Listed below are the Fraud Management consultancy services offered, which have been split into various categories:

ImageReviews, Assessment & Analysis

  • Telephony Fraud

    IP Fraud

    Internal Fraud

    Payment Fraud

    Procurement Fraud

    Fraud Analysis

    Fraud Investigations

ImageOrganisation & Process Development

  • Organisational Development

    Roles & Responsibilities Development

    Policy & Procedure Development

    KPI Reporting

    Training

ImageTechnology Deployment Services

  • Business Case Production

    Technical Specifications

    System Implementation

    System Optimisation

 

 

 

 

 
 

Fraud Management
Case Study:

Client:

CIS Region Tier 2 GSM Operator 

Project:

Fraud Management Implementation Program

Scope:

Praesidium was requested to undertake a comprehensive fraud management review of the operator’s business and to incorporate a rolling program of fraud implementation countermeasures for all key risk areas of the business.

Benefits:

Client benefited from Praesidium’s significant fraud management expertise as well as its extensive experience working in the CIS region, which ensured that the client was able to establish a fully functional Fraud Department within a few months.

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