Eastern African Tier 3 GSM Operator

Project:
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Internal Fraud & Investigations Management
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Scope:
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Præsidium was requested to undertake an investigation into concerns that there had been an internal compromise of the operator’s billing platform, where unauthorised tariffs and reduced call charges were being provided. The investigation involved interviewing the suspects, liaising with the local police force and undertaking a technical examination of the billing platform.
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Deliverable:
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A management briefing and written report on the investigation findings, which included evidence to prove that the suspects were actually committing fraud based on the investigation undertaken. This included interviews held with the suspects and witnesses and the analysis of technical evidence from the billing system.
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Client Benefits:
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The professional investigation resulted in the saving of considerable amount of the client’s time, money and resources, by discontinuing the ongoing internal investigation of the complex allegations. Præsidium’s investigation involved advising the client of the most pragmatic steps to be taken and the required corrective action required. Præsidium also advised the Chief Financial Officer about the Sarbanes Oxley (SOX) compliance issues with regard to the prevention of similar incidents of internal fraud.
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