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Business Continuity
Business Continuity is now regarded as a critical risk management function. Yet very few telecom operators have the right systems and procedures in place to deal with adverse event or systems failures. It is not economically viable to develop contingency plans for every part of a business. Therefore, managers must focus on critical services, together with the associated customer management processes.
Praesidium's approach to Business Continuity involves identifying key sources of continuity exposure and then mapping these sources against critical network elements, systems and operational processes. Once this process has been completed, Praesidium produces a Business Continuity risk matrix, which illustrates the potential commercial impact on the business.
Listed below are the Business Continuity consultancy services offered, which have been split into various categories:
 Review, Assessment & Analysis
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Business Continuity Management
Escalation & Emergency Practices
Critical Documentation & Personnel
Business Impact Analysis
Workplace Recovery
 Organisation & Process Development
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Business Continuity Planning
Disaster Recovery Planning
Organisational Development
Policy & Procedure Development
Training
 Technology Deployment Services
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 Business Continuity
Case Study:Client:Central European Tier 2 GSM Operator Project:Business Continuity Review Scope:Præsidium undertook a comprehensive review of the Business Continuity controls and processes already implemented by the client in order to assess whether an effective strategy and program was in place to protect the operator in this high risk environment. Benefits:The review and business impact assessment of the key risks enabled the Business Continuity Manager to direct resources to the required areas in order to ensure continuity of service and to implement an effective BCP program. [read more] |
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