Southern African Tier 1 GSM Operator

Case Study

Project:

Risk Management Review

Scope:

Overall risk mangement assessment including technical, procedural and organisational aspects of revenue assurance, fraud management, network security and business continuity.

Deliverable:

The strategic review rapidly identified the highest priority and most serious losses that required immediate and longer term attention in order to secure business processes and systems. Areas covered included: risk management organisation, IT operational management, billing and rating system integrity, telecoms network management, prepaid security and assurance, prepaid voucher management, physical and information security, customer management and new products and services risk analysis.

Client Benefits:

Præsidium’s 'Enterprise risk management' expertise provided the client with a holistic risk management perspective, resulting in a defined implementation plan to assure all areas of exposure. This inspired senior management’s confidence, resulting in Præsidium being commissioned to manage the client’s risk management implementation program.