business & system continuity 

threats to business continuityBusiness & System Continuity has grown in recognition amongst all communications companies as being a critical risk management function, yet very few operators are well prepared in terms of providing continuance of service, if any adverse event or systems failure were to occur. As it is not economically viable to develop contingency plans for every aspect of the whole business, management needs to primarily focus on continuance of its critical services, together with the associated customer management processes.

Præsidium's Business & System Continuity approach is to initially review and identify the key sources of continuity exposure across the business and then to map these against the most critical network elements, systems and operational processes, in order to produce a Business Continuity Risk Matrix indicating the potential commercial impact on the business.

The specific list of Business & System Continuity consultancy services includes the following, which have been split into the different consultancy categories:

Audits & Reviews

  • Business Continuity
  • System Continuity
  • Escalation & Emergency Practices
  • Critical Documentation
  • Critical Personnel

Organisational Development

  • Strategic Organisational Assessment
  • Escalation & Emergency Procedures Specification
  • Development of Command Centres
  • Training
  • Recruitment

Analysis & Investigations

  • Business Impact Analysis
  • Workplace Recovery Assessment
  • Systems Recovery Testing
  • Continuity Resilience Testing

System Utilisation

  • Specification of BCP Crisis Centre
  • Specification for BCP Procedural Support System
  • Implementation of BCP Systems