fraud & credit management 

Fraud Categorisation ModelFraud Management is a well established risk discipline within the communications industry whilst Credit Management is receiving increased prominence in today’s market as operators offer new higher value services. Most telecoms operators - wireline, wireless and internet - have recognised the need for a pro-active fraud management capability although not all have implemented successful strategies. Credit Management is now starting to achieve the same risk status within numerous operators across the developed world. The expected proliferation of next generation services will also highlight the critical relationship between fraud and credit management in the future.

 

Præsidium is recognised as a world-leading specialist in telecoms fraud and credit management, having worked with every type of technology. Præsidium's approach is firstly to categorise the fraud or credit risk into its constituent elements and then to quantify the financial and commercial impact on the business. Præsidium focuses on "quick-win" solutions as an integral part of its fraud and credit management implementation strategy. Præsidium's consultancy approach involves the client's personnel at each stage, to ensure a transfer of knowledge and skills so that they are empowered to continue the implementation process.

The specific list of Fraud & Credit Management consultancy services includes the following, which have been split into the different consultancy categories:

Reviews & Audits

  • Fraud Management
  • Credit Management
  • Fraud & Credit Management
  • VOIP Fraud
  • Internal Fraud
  • Collections Management
  • Payment Fraud
  • Interconnect/Interparty Fraud
  • IP/IMS Fraud

         Organisational Development

  •            Fraud/Credit Organisational Assessment
  •            Roles & Responsibilities Development
  •            Policy & Procedure Development
  •            Management/KPI Reporting
  •            Training
  •            Recruitment

Analysis & Investigations

  • Fraud/Bad Debt Analysis
  • Traffic Data Analysis  
  • Collections Performance Analysis
  • Internal & External Fraud Investigation

         System Utilisation

  •           Business Case Production
  •           Technical Specifications
  •           System Implementation
  •           System Optimisation
  •           Managed Services