Margin Assurance Margin Assurance Case Study: Client: Eastern European Tier 3 GSM Operator Project: Interconnect Assurance Review Scope: Review the client’s approach to assuring its interconnect margins with regard to its local interconnect partners. This included reviewing inter-carrier contracts, interconnect billing, route configurations, interconnect reconciliation, product development and fraud control. Benefits: Management received an overall view of the interconnect issues affecting the business, which enabled them to enhance the end-to-end interconnect assurance capabilities. Præsidium also raised awareness of the different types of interconnect bypass scenarios being experienced. [read more] Margin Assurance is a relatively new business practice within telecom operators. It involves focusing on profitability across the business, by maximising margins on products and services and minimising operational and capital costs. The profile of Margin Assurance has grown in recent years, as operators increasingly rely on third party providers to deliver new services, such as content provision and m-commerce applications.
Praesidium’s approach to Margin Assurance involves a detailed analysis of costs incurred in the provision of products and services, including sales commissions, third party payments and network operating costs. All of these factors can have a direct impact on the margins earned on each service. Praesidium has developed competencies in this area by conducting many product and service assurance assignments with operators and third party solutions providers. Listed below are the Margin Assurance consultancy services offered, which have been split into various categories: Review, Assessment & Analysis
Organisation & Process Development
Organisational Development Roles & Responsibilities Development Policy & Procedure Development KPI Reporting Training
Technology Deployment Services
Business Case Production Technical Specifications System Implementation System Optimisation
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