Revenue Assurance

Revenue Assurance
Case Study:

Client:

Middle Eastern Tier 1 GSM Operator

Project:

Revenue Assurance Audit

Scope:

Præsidium reviewed the main revenue generating streams, products and services and evaluated the effectiveness of the Revenue Assurance System being deployed from a technical and operational perspective.

Benefits:

Præsidium provided a balanced analysis of the end-to-end technical and procedural requirements necessary to ensure the RA department was able to successfully meet the objectives set by senior management, which were being driven by SOX compliance.

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Revenue Assurance is a key risk management activity within telecoms companies. Revenue Assurance teams are responsible for analysing huge volumes of usage records and reference data from multiple sources. They undertake these activities to ensure that billing is accurate and in accordance with customer agreements and contracts.

Operators have struggled with the issue of Revenue Assurance for many years. Very few have the right systems and controls in place to handle complex revenue sharing agreements, products, services and technologies. As a result, they are losing substantial amounts of profit through revenue leakage. Præsidium's dedicated Revenue Assurance approach identifies the sources of revenue leakage across the whole revenue chain and then provides the expertise to implement ongoing revenue assurance enhancements.

Listed below are the Revenue Assurance consultancy services offered, which have been split into various categories:

ImageReview, Assessment & Analysis

  • Provisioning Assurance

    Billing Assurance

    Prepaid Assurance

    Mediation Assurance

    Network Assurance

    Revenue Leakage Analysis

ImageOrganisation & Process Development

  • Organisational Development

    Roles & Responsibilities Development

    Policy & Procedure Development

    KPI Reporting

    Training

ImageTechnology Deployment Services

  • Business Case Production

    Technical Specifications

    System Implementation

    System Optimisation